We are SEMA

We gather citizen voices
to improve public services

We strive for a world where all public service providers will use citizen feedback to improve their service delivery.

Citizens are TALKING.

People around the world are willing to share their opinions on public services. But this feedback rarely goes to the right place.

Enter SEMA.

SEMA has developed an offline system for gathering citizen feedback about public services. (Already, tens of thousands of users!)

YOUR voice is heard.

We deliver citizen feedback to the peoplethat run public services, so that they can improve what they do.

SEMA FEEDBACK SYSTEM

SEMA makes a difference in the lives of citizens, our volunteers, and those who manage and improve public institutions.

"As soon as we got our first feedback report I called a management team meeting with my officers -- and I asked them: "how can we improve based on this data?"

Officer in Charge

A police station, Kampala, 2019

"SEMA should extend to other public institutions because for me this was my first time to hear about SEMA and i appreciate their work."

Town clerk

Kira municipal council, 2019

"We were working outside of the office for SEMA, interviewing citizens and collecting data about how the service was conducted. The officers were so friendly,they invited us inside!"