We are SEMA
We gather citizen voices
to improve public services
We strive for a world where all public service providers will use citizen feedback to improve their service delivery.
How does SEMA give citizens a voice?
SEMA makes a difference in the lives of citizens, our trainees, and those who manage and improve public institutions.
"For the first time ever, my personnel knew there was somebody watching, there was somebody to compliment what they were doing or report if something is not right."
"As soon as we got our first feedback report I called a management team meeting with my officers -- and I asked them: "how can we improve based on this data?"
"SEMA should extend to other public institutions because for me this was my first time to hear about SEMA and I appreciate their work.
Citizen voices providing feedback
Public Offices Engaged
Data reports released