We are SEMA
We gather citizen feedback to improve public services.
By 2030, all service providers in East Africa will use citizen feedback to improve their service delivery.
SEMA's story is our guiding beacon for our entire journey.
We belive that a strong feedback culture has a great impact in revolutionizing service delivery standards accross the board.
SEMA provides every citizen a chance to giive their feeback through our feeback devices stationed at different public service institutions, in-person surveys and a toll-free line.