We amplify community voices to improve service delivery.
We work with communities to collect lived experiences and transform them into insights that help institutions improve service delivery and strengthen public trust.
People are ready to speak. They just need safe platforms, trusted systems, and proof that their voices matter. SEMA is already listening to hundreds of thousands.
What we do
Community Feedback Tools
Safe, simple ways for communities to share feedback - anonymously when they choose
Actionable Insights
We analyze feedback and provide clear, evidence-based recommendations to institutions.
Improved Public Services
Institutions use their insights to make measurable service improvements.
SEMA's Story
SEMA's story is our guiding beacon for our entire journey.
What's New
Newsletter
A New Dawn: This is Chapter Eight
Article
Voices at the Threshold: How GBV survivors experience first response services.
Social Media
With just a single button press, a mother visiting Kisugu Health Centre can quickly rate the quality of care she receives anonymously and with confidence that her voice will lead to action. #Feedbackmatters