We are SEMA
We gather citizen voices
to improve public services
We strive for a world where all public service providers will use citizen feedback to improve their service delivery.
SEMA FEEDBACK SYSTEM
SEMA makes a difference in the lives of citizens, our volunteers, and those who manage and improve public institutions.
"As soon as we got our first feedback report I called a management team meeting with my officers -- and I asked them: "how can we improve based on this data?"
"SEMA should extend to other public institutions because for me this was my first time to hear about SEMA and i appreciate their work."
"We were working outside of the office for SEMA, interviewing citizens and collecting data about how the service was conducted. The officers were so friendly,they invited us inside!"
Citizen voices providing feedback
Public Offices Engaged
Data reports released