Author Archives: Calvin

Learning through behvavioural science research – our new report

Authors: Nathalie E.J. Dijkman, James Kengah, Gideon Too Find full report here. The battle is half-won. Using behavioral science to improve citizen feedback for better public service delivery. For the few people deep enough in the geekdom, GI Joe will … Read More

How your voice helps improve the services at your local health center.

Remember those times when a relative is sick and you would just have to block a whole day to take them to the health center? Maybe this has happened multiple times. A Ugandan may ask themselves why there is always … Read More

Trainee Certification Ceremony

At the end of every struggle, a victory has to be celebrated. When it comes to our wonderful trainees, the phrase fits this ceremony. SEMA traineeship program was initiated to ensure that the youth of this country can also be … Read More

Ntinda police is awarded office of the year 2019

On the 14th of February, Ntinda was awarded as the office of the year 2019. This station was the best performing among five police stations in the metropolitan region where SEMA collected citizen feedback, including Kira road police, Wandegeya police, … Read More

SEMA wins the Anti Corruption Excellence(ACE) award.

The Sheikh Tamim Bin Hamad Al Thani Anti-corruption Excellence Award is an annual event organized by the Rule of Law and Anti Corruption Center (ROLACC) and UNODC to award the best ideas that fight against corruption. This year’s ceremony was … Read More

What type of relationship do citizens and public servants have?

Public service satisfaction, citizen trust, and participation are crucial when it comes to improving service delivery. The value of public officers’ interactions with citizens towards the improvement of public services is apparent and inspired us to conduct a simple research … Read More