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The Feedback Chronicle

Quarterly Newsletter: The SEMA Pulse 2025

HEALING SYSTEMS AND BUILDING TRUST

2024 IN A NUTSHELL

SEMA PULSE: YOUR QUARTERLY UPDATE

THE SEMA GIST

Civic Leaders Dialogue: key recommendations to bridge the gap between citizens and government during crises

The COVID-19 outbreak caught the world unprepared in response, as governments had to quickly make policies to protect their citizens from contracting the deadly virus. Citizens were not consulted when making these policies and had to follow government directives in … Read More

Citizen’s views during the lockdown

With the current pandemic that has caused a lot to change in our daily activities, the coronavirus has brought a change to the way we operate in our communities. As we join the rest of the world to fight the … Read More

Four lessons in citizen satisfaction at municipality offices

Its been two years now that we have been collecting citizen feedback at different public institutions in Uganda. During this time, we have delivered monthly feedback reports to these offices and noticed that some public offices have used our monthly … Read More

Moving from DATA to ACTION: SEMA hosts first “Dialogue Dinner”

On the 19th June 2019 SEMA hosted its annual high level stakeholder meeting in the form of a Dialogue Dinner. Set in an intimate setting to encourage more open dialogue, the event was well attended with over 25 individuals from … Read More