The core activity of SEMA is to gather and report data on how well public services, like police, are operating. Our pilot in Uganda has gathered more than 10,000 citizen feedback reports.
But does this data lead to change?
In the landmark work by SEMA CEO Nathalie E.J. Dijkman, we explore SEMA’s “data to action” strategy in:
Moving from Real-Time Feedback to Better Public Service Delivery in East Africa:
A strategic framework for data-to-action.
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